Scripted by Pei-Chi
Cast
OS – Val
IDEO #1 – Alvin
Dr. Cheng - Kevin
IDEO #2 – Philip
IDEO #3 – Pei-Chi
OS: you can prototype just about anything.
OS: A hospital manager visited IDEO for a consultation.
IDEO #1: “Good afternoon, Dr. Cheng.” (shake hands with Dr.) “What can we do for you?”
Dr. Cheng: “Our two departments, maternity ward and postpartum, don’t seem to coordinate with each other. Could you improve it?”
IDEO #1: “We’ll try our best.”
OS: Dr. Cheng leaves the office.
IDEO #2: “We’re not mothers. How can we know the problem?”
IDEO #3: “Maybe we could interview mothers in the hospital?”
IDEO #1: “it’d take a long time and inefficient.”
IDEO #2 (with an exciting face): “We can experience the feeling of a Mom by going undercover! Pei-Chi pretends a mother lying on a gurney, and Alvin pretends a father next to her. Then you’ll be passed from maternity ward and postpartum without anyone knowing this experiment.”
IDEO #3: “It may be a good idea! Let’s try it!”
OS: If the problem solvers can go through the process by actual simulation─feeling, seeing and thinking onsite ─ that may be worth a thousand interviews.
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